If you weren’t able to find the answer you need in our “Common Questions and Helpful Answers” page text 239-380-6050, with your name, order number, and question. A support team member will be with you shortly. Usually within the hour, sometime instantly.
If you prefer to connect through email send you a message to getintouch@vanbrerastones.com or click this link to have an email window open for you.
Our support hours are Monday to Friday from 9AM to 7PM
Saturday, Sunday and after hours, we still replay it may just take a little longer. Usually within 2-3 hours, sometimes instantly.
4.9
Based on 162 reviews
5 star
95
95%
4 star
2
2%
3 star
1
1%
2 star
1
1%
1 star
1
1%
Customer Images
Kelsey
I cannot recommend this seller enough! I originally ordered a custom magnetic tool tray for my husband, who is a mechanic, and had an idea of what I wanted the engraving to say. The seller reached out and asked if I’d be open to a custom design, and I’m so glad I said yes! He took my basic idea and transformed it into something so much better than I could have imagined. The communication was excellent, he was incredibly creative, and he truly cared about making sure the final product was perfect. The engraving turned out absolutely amazing and made the gift feel so much more personal and meaningful. The quality of the tray is fantastic, and my husband loved it. If you’re looking for a seller who goes above and beyond, pays attention to detail, and genuinely wants your gift to be special, this is the one.
(0)(0)
Lauren
I'm buying a second identical stone for my daughter, because she loved mine so much. Thank you very much.
(0)(0)
Nicole
The stone given is beautiful. The seller was kind enough to reach out to me to make sure I liked the font and how it would look. Next time I need a stone I know where to go. Thank you
(0)(0)
Chad
Great communication. Perfectly packaged and shipped. Would highly recommend
(0)(0)
Kim
I contacted this company about a specific need and engraving of my specific design for a vow renewal. Carlos was incredible. He contacted me right back, provided details of the order and even send us a photo of the stone after the engraving began. All in all it was amazing customer service, processing time & quick shipment. We received the stone today and am so pleased! It is exactly as we envisioned it to be. Thank you Carlos!
(0)(0)
Kathy
I highly recommend Vanbrera Stones to anyone looking for a thoughtful and memorable gift. The engagement gift for my daughter and fiance truly met all my expectations, from start to finish. Working with Carlos was an absolute pleasure. Every detail was thoughtfully considered, making the entire process feel seamless and personal. Communication was outstanding throughout. Carlos was always quick to respond and incredibly accommodating, ensuring that all my questions and preferences were addressed promptly. This level of attentiveness made the whole experience not only easy but also truly enjoyable. Thank you again for the exception work and support.
(0)(0)
Erica
These look so great. I got them made for my Japanese Maples and they are exactly what I hoped for. Great company and service
(0)(0)
Kaye
Wonderful transaction, very talented artist! Love the finished product!
(0)(0)
Roxane
I ordered this to put at the love of my life's grave to honor him and let him know I'm always thinking of him on the one-year anniversary of his death. I could only upload one picture, but the first side was engraved "You are deeply missed..." Thank you so much!
(0)(0)
Karine
I purchased engraved stones as a meaningful keepsake for my mother’s funeral. She was British and often said “Cheerio,” her way of saying goodbye, so it felt especially fitting. I will be placing the stones on a table at her luncheon for guests to take with them. Carlos was incredibly helpful throughout the process, assisting me in selecting the right font and working closely with me to finalize the details. The turnaround time was quick, giving me plenty of time to prepare everything. I truly appreciated the care and efficiency during such an important moment.
I cannot recommend this seller enough! I originally ordered a custom magnetic tool tray for my husband, who is a mechanic, and had an idea of what I wanted the engraving to say. The seller reached out and asked if I’d be open to a custom design, and I’m so glad I said yes! He took my basic idea and transformed it into something so much better than I could have imagined. The communication was excellent, he was incredibly creative, and he truly cared about making sure the final product was perfect. The engraving turned out absolutely amazing and made the gift feel so much more personal and meaningful. The quality of the tray is fantastic, and my husband loved it. If you’re looking for a seller who goes above and beyond, pays attention to detail, and genuinely wants your gift to be special, this is the one.
The stone given is beautiful. The seller was kind enough to reach out to me to make sure I liked the font and how it would look. Next time I need a stone I know where to go. Thank you
I contacted this company about a specific need and engraving of my specific design for a vow renewal. Carlos was incredible. He contacted me right back, provided details of the order and even send us a photo of the stone after the engraving began. All in all it was amazing customer service, processing time & quick shipment. We received the stone today and am so pleased! It is exactly as we envisioned it to be. Thank you Carlos!
I cannot recommend this seller enough! I originally ordered a custom magnetic tool tray for my husband, who is a mechanic, and had an idea of what I wanted the engraving to say. The seller reached out and asked if I’d be open to a custom design, and I’m so glad I said yes! He took my basic idea and transformed it into something so much better than I could have imagined. The communication was excellent, he was incredibly creative, and he truly cared about making sure the final product was perfect. The engraving turned out absolutely amazing and made the gift feel so much more personal and meaningful. The quality of the tray is fantastic, and my husband loved it. If you’re looking for a seller who goes above and beyond, pays attention to detail, and genuinely wants your gift to be special, this is the one.
I’m buying a second identical stone for my daughter, because she loved mine so much. Thank you very much.
The stone given is beautiful. The seller was kind enough to reach out to me to make sure I liked the font and how it would look. Next time I need a stone I know where to go. Thank you
Great communication. Perfectly packaged and shipped. Would highly recommend
I contacted this company about a specific need and engraving of my specific design for a vow renewal. Carlos was incredible. He contacted me right back, provided details of the order and even send us a photo of the stone after the engraving began. All in all it was amazing customer service, processing time & quick shipment. We received the stone today and am so pleased! It is exactly as we envisioned it to be. Thank you Carlos!